Looking for Help?
December 27th, 2011, Cobalt, MojangHey hey!
Some of you have had problems with your Mojang accounts, but we don’t have access to the account or billing systems so we are unfortunately not able to help you. If you have a problem with your Mojang account, gift codes or billing, please use Mojang’s support system here: http://help.mojang.com, or send them an email here: http://help.mojang.com/customer/portal/emails/new
However, if you have a problem with Cobalt itself, such as installing, starting the game or have another game-related question, feel free to contact us on the Cobalt GetSatisfaction page, or get help from the community at the Cobalt forums!
Cheers!
December 31st, 2011 at 5:01 pm
if you just download CobaltInstaller, be sure to write .exe afterwards (CobaltInstaller.exe)
February 5th, 2012 at 8:20 am
i’m from russia. is herobrien real?! i’m play in alpha version.
March 7th, 2012 at 3:24 am
hi um… my cobalt is like frozen the players wont move is there a way to reset the data?
March 29th, 2012 at 4:08 pm
i payed for cobalt through paypal, i ticked the send me a gift code for a friend. it didnt come through on my email account, the money has come out of my bank account so i dont know what to do.
March 30th, 2012 at 7:27 am
id like to add, because i forgot; that i want to play the game myself, i couldnt tick the buy myself button and thought this might work for me to play.
April 3rd, 2012 at 5:17 pm
Im not sure what you mean, but i think it is better if you post your problem on http://www.getsatisfaction.com/cobalt with all the details.
March 15th, 2014 at 4:45 pm
yes ho cau say to me how i can play online because when i take my account name and password it doesent work so i need to play offline all the time if i need to be offline im going to delete the game for ever so help me!?!
March 17th, 2014 at 3:47 pm
@ullern:
Are you signing in with your email (Not your Minecraft username)?
If you have forgotten your password, you can reset it here:
https://account.mojang.com/
December 15th, 2014 at 1:59 pm
I downloaded it but there is no .EXE so i cant open it pls help there is only a install feature (((((( (i payed for it)
December 15th, 2014 at 5:27 pm
Tim, you need to install the game first, then find the shortcut and start the launcher.